Guaranty Bank Guaranty Bank
Guaranty Bank
CONTACT US
@
800.235.4636

How to Protect yourself

Is It Identity Theft?

A silent crime that will make you want to scream
Identity theft is when someone takes your personal information and uses it fraudulently to access your accounts, open new accounts in your name, and obtain credit and other illegal activities.

It takes just a few seconds for a criminal to steal your identity. But, it can take weeks, months or even longer to repair the damage. The sooner you catch identity theft, the easier it is to repair.
Signs of Identity Theft:
  • Bills and statements do not arrive in the mail.

  • Collection agencies or other companies are calling you about charges and accounts that are not yours.

  • You receive bills or statements from companies that you haven't done business with or even recognize.

  • You apply for credit and are denied, yet your credit rating has always been fine.
  • If you have questions, please contact us at 1-800-235-INFO (4636) for assistance.

    Phishing

    They are hoping you fall for it...hook, line and sinker. We hope you don't.
    What's Phishing?
  • Phishing is a scam that uses e-mail to deceive you into disclosing personal information. Criminals send thousands of e-mails hoping to trick some into falling for their scam.

  • The e-mail may appear to come from Guaranty Bank, but it does not. It may sound urgent and warn you to update or verify your bank information by clicking on the link contained in the e-mail. The linked website and e-mail are fraudulent but may look like a legitimate site and even display the logo.
  • How to Avoid Being Phished
    If you receive an email from Guaranty Bank requesting personal information such as Social Security number, bank and credit card numbers, user names and passwords:
  • DO NOT reply to the email, even if it appears urgent

  • DO NOT use the links inside the email to open any Web page.

  • DO NOT call any phone numbers appearing in the email

  • DO use an anti-spam program which can keep many phishing e-mails out of your in box

  • DO alert Guaranty Bank immediately at 414-362-4636 or 1-800-235-INFO (4636).
  • Vishing - The Newest Scam to Watch For
    This new scam is related to phishing. The difference is that the email asks you to call a phone number. If you call, an automated system will ask questions to find out your banking information. This phone number does not go to the bank - instead it goes to a fraudulent location where your information is stolen.
    How to Avoid Being Vished
    Use only phone numbers that appear on your bank statement or in the phone. DO NOT use the number provided in the e-mail.